Good News For Bungoma Residents As Jumia Reduces Delivery Fees

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Jumia customers in Bungoma county have a sigh of relief as they will now benefit from reduced delivery fees following the launch of the city partner program in Western and Nyanza regions.


The new Program is aimed at empowering local businesses by boosting their revenue and providing better services to the consumers.


Entrepreneurs will earn up to Ksh 100,000 per month by becoming Jumia pick-up stations with their existing shops and by helping customers in the county’s nine constituencies place orders.  


This is a great way for businesses in Bungoma to earn additional income and serve as Jumia representatives in the Western and Nyanza regions in this Covid-19 pandemic era.


Addressing the press while launching the program in Bungoma town on Tuesday, Jumia Kenya CEO Mr Sam Chappatte said that the Jumia shops city captains will also be responsible for recruiting and training young people in their towns so that they can earn income via our JForce Program.


Mr Chappatte said that as Jumia they will strive to see customers in towns outside of Nairobi especially in upcountry areas are served online in this third wave of the pandemic.


“We believe our large range of products and competitive pricing is even more relevant for customers in these upcountry towns,” he said.


The CEO added “By expanding our pick-up station network and working with local entrepreneurs, we hope to grow the penetration of e-commerce upcountry.”


Mr Chappatte said that customers in Kakamega, Busia, Bungoma, Maseno and Kitale towns will have access to over 10M products on Jumia at 50% lower delivery fees than previously.


He said that the customers will also be able to interact with the City Partners via their local pick up stations, to ask questions about the ecommerce ordering process & for help placing orders.  
Mr Chappatte said that the online world is a reflection of the offline world and urged online shoppers to look for reputable well known online stores to avoid being conned. 
He said that Jumia has a refund policy and a returns policy that can address any eventuality. 
Esther Likami who has a shop along the Bungoma Mumias road and has partnered with jumia said that with the Covid-19 most people have been shopping online and the partnership will be an advantage to her business. 


“This partnership with Jumia is a game changer for businesses in Bungoma and especially for me as a shop owner. I lost my job as a teacher during COVID-19 and this is a much welcome idea to venture into self-employment and help spread the e-Commerce narrative in rural areas as Jumia customers will now collect their orders from my shop at a cheaper delivery fee”, said Esther Likami, shop owner in Bungoma. 


Likami said that she strongly believes that the move will further expand her knowledge about online sales and boost her revenue, as Jumia customers will eventually become her customers too. 
Sakwa Givani Jumia manager western region said that Jumia offers lots of products from electronics, clothes, groceries and many more. 


“Jumia’s strategy is to expand its countrywide pick-up station network over the course of the year, with 100s more pick up stations expected to go live every month,” he said.
He said that most people have been buying shopping online during the Covid-19 times for stocks and by having pick up shops in upcountry will make the process easier. 

“Entrepreneurs who wish to register interest in the City Partner Program, for the chance of earning additional income should register online,” he said. . 
Jumia is a leading e-commerce platform in Africa.
It is built around a marketplace, Jumia Logistics, and JumiaPay.


The marketplace helps millions of consumers and sellers to connect and transact.
Jumia Logistics enables the delivery of millions of packages through its network of local partners.
JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem.
With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live.


E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

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